 |
 |
HCI Consulting Group, LLC specializes in tailor-made educational programs that will meet your needs!
Energetic and motivational, our speakers provide current and pertinent information in an informative and entertaining manner. Since 1999, HCI Consulting Group, LLC has presented over 300 programs nationwide. If you do not see what you need in the current offerings listed below, please contact us for a tailor-made presentation!
| • | Teletraining |
We are always trying to meet the needs of our clients and have noticed that facilities in outlying areas cannot always come to the training sites. Teletraining is now available which may be an answer to your training needs. All you need is a speaker phone and a room and we can provide hour-long training for your staff on many different subjects. The beauty of it is that we design it to meet your needs (not a "canned" presentation) and all you have to do is get your staff together. Handouts are sent to you to distribute at the training. You take the attendance and we do the training over the speaker phone. This makes it very simple and inexpensive, yet highly effective.
Click on the title to see details about any of the presentations listed below.
One to Two Hour Presentations:
Full-Day Programs:
| • | Designing an Infection Control Program - Babcock |
| • | Exceptional Housekeeping and Laundry Services on a Tight Budget - Allen & Babcock |
| • | Providing Quality Housekeeping and Maintenance Services - Allen & Babcock |
 |
|
Defensive
Preventative Maintenance - Allen
An overall concern of healthcare facility management is time management
and reducing costs. Capital expenditure dollars can be saved by extending
the service life of equipment through defensive preventative maintenance.
This program will explain from the perspective of both the maintenance
professional and management the steps of designing and implementing a
defensive preventative system.
Does Your
Infection Control Program Meet Federal Regulations? - Babcock
The level of care has changed in long-term care and with it the type of
nosocomial infections that can attack our residents. This requires a proactive
infection control program that is following set standards of care. There
are three distinct entities that control the contents of our infection
control programs and how we administer them. These are the Centers for
Medicare and Medicaid Services and OSHA's Regulations and the CDC's guidelines
and they will be discussed in direct relation to long-term care infection
control programs. The purpose of this program is to assist administrators,
nursing administration and infection control coordinators in ensuring
that their facility infection control program meets all required federal
regulations.
Ensuring
Compliance with OSHA’s Bloodborne Pathogen and Hazard Communication
Standards - Babcock
Every year OSHA releases the most violated standards in nursing homes
and hospitals and every year, the top five always include the Bloodborne
Pathogen Standard and the Hazard Communication Standard. These standards
have been in place for years, yet we fail to manage our programs properly.
Why do we continue to draw fines and citations? What do compliance officers
look for when they enter your building? This program will cover the requirements
of each program along with examples of forms and educational materials
that can be used. Past examples of areas that have drawn fines will also
be discussed.
Floor Surfaces
From Functional Design to Effective Daily Maintenance - Allen
One feature of all facilities is that floors are everywhere. Are your
floors functional and attractive at the same time? Learn how to balance
equipment performance, staffing hours, and effective techniques to create
tomorrow both functional and attractive floor surfaces. See illustrated
the recommended steps to designing an effective floor maintenance program
with tight labor and equipment budgets. What is new in floor coverings
and what is required to provide adequate maintenance of these surfaces.
Heating,
Ventilation, Cooling and Indoor Air Quality Solutions for Healthcare - Allen
According to the Environmental Protection Agency (EPA), one of the four
elements responsible for the development of indoor air quality problems
is our heating, ventilation and cooling systems. Understanding duct design,
layout and airflow troubleshooting techniques is helpful, but when combined
with the knowledge of indoor air quality issues and trends it will help
ensure the air quality within our environment of care. Learn how to effectively
deal with the causes of sick building syndrome. Hear described the procedures
and documentation for handling tomorrow’s indoor air quality complaints.
Indoor Air
Quality Concerns in Healthcare - Allen
The Environmental Protection Agency (EPA) advises us of the importance
of understanding the roles of four key factors in our attempts to prevent,
investigate, and resolve indoor air quality problems. This program will
describe the four factors required for us to providing acceptable indoor
air quality for residents, staff, visitors and guests within our healthcare
environment. Hear described the indoor air quality issues and trends,
and how to complete an indoor air quality building evaluation at your
facility. Learn how to manage our indoor air quality along with how to
effectively monitor the quality of our indoor air.
Infection
Control Issues for CNA’s and Nurses - Babcock
As nurses and CNA's become busier it is often difficult to keep up with
the latest information in infection control practices and theories. This
program will provide current information on several new infections, isolation
practices, personal protective equipment, infections caused by the environment
and the changing role of the long-term care nurse.
Infection
Control for Housekeeping, Laundry and Maintenance - Babcock
The changing world of infection control means that the environmental services
professional has a more vital role to play than in previous years. One
example is the rise of multi-resistant organisms in the nursing homes.
What are they and how do they affect what you do? This program provides
information about the changing world of infection control that will give
the professional the background information to become a more intelligent
consumer of disinfectants and cleaners, deal with maintenance issues in
the facility, and understand the OSHA requirements of the Bloodborne Pathogen
Standard.
Becoming a Detective, What's Really Behind Those Injuries - Babcock
As health care becomes more complex the chance for errors occurring in
your facility grows and the chance for recovery becomes more difficult.
Media reports focus on the errors, and the public, families and our residents
begin to lose trust in us. CMS and Joint Commission ask that we report certain errors
and they want to see how we resolve the issues. So what do you do when
a resident falls or elopes or other incidents or errors occur in your
facility? Do you just assume that A occurred because of B, or do you want
to get to the "root cause" and hopefully prevent the incident
from occurring again. Learn what root cause analysis is, the steps to
take to conduct an internal investigation in your facility, and the management
follow through that will help prevent similar occurrences or errors from
happening again.
Maintenance
Lessons Learned – How to Survive a State Survey - Allen
Learn about some typical maintenance problems found in state surveys and
how to avoid them in your facility. Obtaining deficiency free state survey
results for the maintenance department is much more than just completing
work orders and doing preventative maintenance, see illustrated several
steps to follow to ensure success when you have no time to spare.
My Safety
Program Needs To Do What?- Babcock
Increasingly, nursing homes are finding that their accident and injury
rates and safety programs are being scrutinized by OSHA, workers compensation
firms and the legal profession. What is the purpose of having a safety
program? Is it just a legal requirement and a method of investigating
accidents and injuries, or can the program actually be used to prevent
incidents from occurring in the first place? Would you like your program
to be proactive or reactive? What would OSHA say if they reviewed your
safety program? How could it help or hinder you in case of a lawsuit?
OSHA Compliance
– How It Works, Recordkeeping and Safety Evaluations - Allen
OSHA compliance in healthcare is knowing and understanding the OSHA regulations
and also what causes injuries and illnesses in the workplace. This program
will show you how to navigate the maze of OSHA regulations. In addition,
the OSHA keys for compliance will be reviewed for the 5 most frequently
cited OSHA Standards in our segment of healthcare. Learn the OSHA inspections
in your region and what to expect as OSHA conducts targeted inspections
within nursing and personal care facilities.
Please see OSHA Training for information about our OSHA seminars.
OSHA’s
Targeting of Healthcare Facilities and How To Be Prepared - Allen
OSHA will begin targeted inspections nationally during September 2002
within nursing and personal care facilities, so what will OSHA be looking
for and how can your facility be prepared? This National Emphasis Program
will focus on ergonomics related to resident handling, exposure to blood
and other potentially infectious materials, exposure to tuberculosis,
and slip, trips, and falls. Just knowing your Injury and Illness Rate
is critical as we understand that our industry’s current rate is
two times that of all other general industries. Being prepared for an
OSHA inspection is a huge task and one made easier by the adoption of
an effective Safety and Health Program. This program will describe the
seven elements of an effective Safety and Health Program and show you
how to start being prepared for that OSHA inspection.
Please see OSHA Training for information about our OSHA seminars.
Protecting Your Staff from
On-The-Job Injuries - Allen
Our employees are our most vital asset and when they are injured it affects
all of us. The ability to eliminate workplace on-the-job injuries is an
obtainable goal. This program will describe each element of an effective
injury containment program and the individual roles necessary for success.
Learn how to track on-the-job injuries by cause and department, and how
to structure your safety and education program accordingly.
Quality
Housekeeping and Linen Services on a Tight Budget - Allen
When budgets are tight, is it difficult to deliver quality housekeeping
and linen services? This program is designed for those housekeeping and
linen service providers seeking knowledge about how to excel by providing
quality housekeeping and linen services even when the budget has been
cut. Learn how to balance staffing hours with job assignments, equipment
performance and effective techniques to be able to deliver higher quality
services.
Seeing Your
Facility through the Eyes of Others - Allen
How can my facility provide not only a good first impression, but also
a good lasting impression? Learning to see our facility as others see
it is the first step in having our facility make a good lasting impression.
Seeking the knowledge about how to create an environment of care that
presents a good impression is essential for our healthcare housekeeping
service providers, nursing, and management staff. The challenge of providing
acceptable services is often made more difficult when working with a tight
budget, short staffing, and old or ineffective equipment. This program
will describe our individual roles in evaluating fully our environment
of care and how to make a good lasting impression.
Understanding
Cleaning Products and Techniques - Babcock
What is the best way to clean an isolation room? Is bleach a good disinfectant?
How do I take the information my vendor gives me and then decide what
to purchase? What is pH and how does it affect my choice of cleaning agents?
These and other questions will be answered in this lively and informative
session designed for the environmental services professional. Come and
get the basic facts to understanding cleaning products and techniques.
 |
|
Designing
an Infection Control Program - Babcock
This six-hour program presented by Beatrix Babcock, is designed for Infection
Control Coordinators, DON's, Administrators, ADON's and staff nurses.
Across the nation, long-term care facilities have infection control programs
that are inconsistent with other facilities, making it impossible to compare
rates. In addition, if the programs are not designed and administrated
correctly, infection rates can rise and not be noticed. Through proper
design and administration, the infection control program can be one of
the strongest areas in the nursing department.
Exceptional
Housekeeping and Laundry Services on a Tight Budget - Allen & Babcock
This six-hour program presented by Jim Allen and Beatrix Smith is designed for housekeeping
and laundry service providers who are driven to excel with the delivery
of these essential services. This program will discuss workloading of
all tasks, staffing techniques including why and how to create schedules
or job assignments for all tasks, how get the most from your existing
housekeeping and laundry equipment, and what is new for housekeeping and
laundry service providers. Learn from the expert in creating workable
staffing solutions even when short staffed and over budget, and receive
useful guidelines that can be used tomorrow in providing exceptional housekeeping
and laundry services.
Providing
Quality Housekeeping and Maintenance Services - Allen & Babcock
This six-hour program presented by James Allen and Beatrix Babcock is
designed for environmental service supervisors and managers who want to
raise their level of service a notch or two. Giving you valuable information
about infection control issues that pertain directly to environmental
services; new ideas for floor care; information on evaluations, standards,
computerization, and prioritizing; OSHA compliance: and management techniques
that will make it easier to deal with your staff, this program is new,
updated and geared especially toward environmental services.